Perguntas frequentes

Tudo o que você precisa saber sobre trabalhar conosco

A: We are a source manufacturer with 19 years of experience, and our factory is located in Jinhua City, Zhejiang Province. We possess our own R&D team, production workshops, and quality control system. You are welcome to visit us at any time, either via video call or by visiting our facility in person.

A: Our production base covers an area of ​​24,000 square meters and is equipped with two fully automated production lines. Our average monthly capacity reaches 60,000 units, ensuring the punctual delivery of large-volume orders.

A: Yes. We have passed on-site verification by Intertek; you may contact our sales manager to request the latest certification report.

A: Yes, we do. We offer one-stop customization services ranging from logo silk-screen printing and packaging customization to product structural modifications. Please provide your design artwork in AI or PDF format.

A: The MOQ for standard products is 1,000 units. For new clients engaging in their first collaboration with us, we support small-batch trial orders to assist you in testing your local market.

A: In-stock samples are dispatched within one day, while customized samples typically take seven days. The sample fee is fully refundable once a subsequent bulk order meets the specified volume requirements.

A: Our products comply with major international standards. We currently hold certifications such as [CE / FCCA / CPC], ensuring smooth customs clearance for your products in your target markets.

A: We implement a rigorous four-stage quality control process: 1. Incoming inspection of raw materials; 2. Mid-production spot checks; 3. Full inspection prior to packaging; 4. Final random inspection before shipment.

A: We strongly recommend making payments through Alibaba Trade Assurance. Typically, our terms require a 30% upfront deposit, with the remaining 70% balance paid upon presentation of a copy of the Bill of Lading (B/L).

A: Once the deposit and samples have been confirmed, the lead time for standard orders is typically 30 to 60 days. The exact timeframe depends on the order quantity and the production schedule.

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